Order Tracking
Stay Up to Date With Your Snerkle Delivery
We know you're excited to receive your new furniture. Once your order has been dispatched, tracking information may be provided so you can follow its progress.
How Order Tracking Works
1. Place Your Order
After completing your purchase through snerkle.shop, you will receive an order confirmation with your order details.
2. Your Order Is Prepared
We process and prepare your furniture for shipment. Depending on the product, this may include packaging and arranging collection by our delivery provider.
3. Your Order Is Dispatched
Once your order has been dispatched, tracking information may be provided where tracking is available.
Please allow some time for tracking information to become active after the carrier receives your shipment.
4. Follow Your Delivery
Use the tracking information provided with your shipment to check the latest available delivery updates.
Our standard delivery timeframe is 3–5 business days within Australia, with free standard shipping.
Can't Find Your Tracking Information?
If your order has already been dispatched but you haven't received tracking information, don't worry.
Contact our customer support team and provide your order number. We'll do our best to help you locate the latest information about your shipment.
Email: rebecca.spencer389q@gmail.com
Phone: +61 422 087 577
Tracking Updates
Tracking information is provided by the applicable delivery carrier. Updates may not appear immediately after dispatch and can sometimes take time to be reflected in the carrier's system.
Delivery times may also be affected by:
-
Carrier delays.
-
Weather conditions.
-
Public holidays.
-
High shipping volumes.
-
Regional or remote-area delivery.
-
Transportation disruptions.
-
Circumstances outside our reasonable control.
Delivery Time
Our standard estimated delivery timeframe is:
3–5 business days
Shipping is always free for standard delivery within Australia.
Please remember that delivery timeframes are estimates and are not guaranteed delivery dates.
Need Help With Your Order?
If you have questions about your delivery or need assistance with tracking, our team is here to help.
Snerkle
13 Mcgregor Court
Sunshine West, Victoria 3020
Australia
Phone: +61 422 087 577
Email: rebecca.spencer389q@gmail.com
When contacting us, please include your order number whenever possible so we can assist you more efficiently.